Retail Group Stability: Eliminating Outages for 12 Locations
How a growing retail brand eliminated $2k/hour revenue losses through redundant internet infrastructure.
Outcome Structure
Verified Result
This case study represents actual operational outcomes achieved by C9.
Talk to the TeamThe Cost of Outages
A retail business with 12 locations was losing approximately $2,000 per hour during internet outages. Their reliance on a single ISP created a critical single point of failure that halted sales and frustrated customers.
Dual-Carrier Redundancy
C9 implemented a primary and backup internet connection model with automatic failover. Since implementation, the client has maintained 100% uptime across all locations for over 18 months.
Executive Summary
By consolidating vendors and moving to a managed infrastructure model, this partner transitioned from reactive "firefighting" to proactive growth. They no longer manage IT; they use it as a tool for scale.
Other Success Stories
See how we solve complexity across different sectors.
Consolidating National Retail Operations: 142 Sites Stabilised
Eliminating 40+ hours of monthly downtime through vendor consolidation and SD-WAN deployment.
Mesh WiFi Revolution: Eliminating Dead Zones for Retail Excellence
A 90% reduction in WiFi-related customer complaints through enterprise-grade mesh networking.
Cloud PBX Migration: Empowering the Remote Workforce
Reducing scaling costs from $1,000 to $0 per line while enabling 100% remote work integration.
Ready for your own success story?
Speak with an Australian infrastructure expert to map out your own path to reliability and scale.
Call us today: 1800 000 299
WHAT HAPPENS AFTER YOU SUBMIT
1. A real Australian calls you
Not a call centre. Not a script. Someone who actually knows IT.
2. We review your current gaps
We show you exactly where your infrastructure is exposed.
3. You get a clear roadmap
Plain English. Exact pricing. No lock-in or pressure.
Book Discovery Call
Select your preferred engagement path below.
Looking to switch providers?
Our AU-managed experts are ready to design your solution.